Resume

I am currently seeking a business/administrative support employment opportunity in New Jersey; specifically Southern Passaic County, Northern Essex County or Eastern Morris County.

A dream position would combine my professional interest in marketing or development with my personal passions for social media, food, and special events.

I have had the pleasure to work in corporate, private, and nonprofit companies with executives, team members, customers, press, performers, students, university administrators, vendors, and business owners.

 

DETAILED RESUME and PROFESSIONAL WORK EXPERIENCE

Surowitz Enterprises, LLC., Little Falls, NJ

Business Assistant | Administrative Assistant | Social Media Consultant | Owner

May 2012 – Present

ACHIEVEMENTS: 

  • Helped clients better understand and more effectively use social media to build and nurture relationships and communities
  • Contributed to the implementation of social media policies, social media strategy, and social media community management
  • Saved hundreds of dollars for clients in accountant fees by accurately tracking business expenses
  • Organized and customized offices, workspaces, files, and inventory for maximum efficiency
  • Represented businesses at networking events, trade shows, and client meetings

My additional services:

  • Create content for marketing initiatives
  • Manage communities on social networking platforms
  • Create and facilitate correspondence
  • Prepare materials for presentations
  • Facilitate direct marketing mail campaigns
  • Create promotional materials and premiums
  • Facilitate event planning
  • Create spreadsheets and perform data entry duties in Excel or Numbers
  • Order supplies, create and/or maintain inventory control practices
  • Create and maintain visual merchandising standards
  • Invoice customers and maintain customer records
  • Schedule and confirm appointments / maintain calendars
  • Provide excellent customer service with special attention to customer retention

Rogers Dance Center, Hackensack, NJ

Customer Service | Front Desk Coordinator

May 2012 – August 2012

ACHIEVEMENTS: 

  • Proposed and executed the organization of approximately $70K in retail merchandise in order to establish inventory control and to increase the speed of shipping and handling

Additional duties:

  • Performed bookkeeping and data entry using QuickBooks and MindBody software
  • Maintained calendars for 10 dance instructors using MindBody software
  • Proved register and prepared deposits
  • Processed payment for classes and contracts
  • Answered phones, responded to email, and performed additional reception duties
  • Provided information about classes, dance styles, and events to potential students
  • Provided excellent customer service
  • Assisted with special events

CompNova, Houston, TX

HR Coordinator for Recruiting Special Events for InfoSys

May 2012 – December 2012

  • Provided on site administrative support for InfoSys regional recruiting events (approximately one event every four to six weeks) at the Bridgewater, NJ location
  • Confirmed candidate appointments
  • Greeted interview panelists and candidates
  • Received candidate applications and resumes
  • Coordinated lunch for interview panelists
  • Scanned candidate assessment forms and emailed to InfoSys HR for further evaluation

Self Employed, NJ region

Administrative Assistant 

January 2007 – 2012

This work inspired me to form my company, Surowitz Enterprises, LLC in 2012. 

  • Executed assembly of promotional materials and premiums
  • Created spreadsheets and perform data entry duties in Excel
  • Performed data entry in Excel, QuickBooks and Quicken to track expenses and sales
  • Deposited funds
  • Created and maintained inventory control practices
  • Created and maintained visual merchandising standards
  • Created and facilitated correspondence
  • Facilitated direct marketing mail campaigns
  • Contributed to the creation of marketing materials (flyers and coupons)
  • Wrote copy for Constant Contact email campaigns
  • Wrote copy and updated web sites using WordPress
  • Updated and contributed to social media updates
  • Contributed to vendor relations and customer relations
  • Invoiced customers and maintained customer records
  • Scheduled and confirmed appointments; maintained calendars
  • Provided excellent customer service
  • Performed reception duties
  • Prepared materials for presentations
  • Facilitated event planning

Self Employed, NJ and NY region

Theatre Arts Professional | Actor

2000 – 2007

  • Served as a guest artist and student playwriting contest evaluator at the Middlesex County VoTech High School
  • Served as a creative consultant to theatre groups and high schools in Central New Jersey
  • Provided services as a production assistant for modern dance companies in NJ and NY
  • Performed in staged readings, workshops, and showcases
  • Served as a fundraising and development consultant for the Glasslight Theatre Company
  • Performed with short form improv comedy troupe at regional theaters and private events in NJ
  • Trained in long form improv comedy with the Upright Citizens Brigade, NYC
  • Worked on the writing and development of a solo work
  • Continued training in voice, movement and acting in NJ and NYC

Barnes & Noble, Woodland Park,NJ

Department Manager

2003 – 2005

ACHIEVEMENTS: 

  • Generated 7.8% increase in sales (and exceeded corporate goal by 4.9%) for newsstand by instituting customer cultivation, sales strategies, marketing strategies, capitalizing on customer buying trends and acting as a liaison with the corporate newsstand buyer
  • Promoted to manager within six months of hire as a seasonal bookseller cashier
  • Led the project execution of corporate mandated “Newsstand Workload Planning”; Our store was the first store in the sales district to meet the new standards and we became a working reference model for the sales region as all stores implemented the changes and processes
  • Maintained a 2.5% weekly sales conversion rate for the membership program (percentage equals 1 membership sold or renewed per every 2.5 customer sales transactions)
  • Selected (from a field of approximately 200) to attend advanced Inventory Control Training (with approximately 30 fellow managers) in New York City

Additional duties:

  • Provided superior customer service in person and on phones
  • Maintained store selling floor, office and bookkeeping in accordance with operating standards
  • Assisted in interviews of potential employees
  • Trained booksellers in operations, strategies, company goals, and product knowledge
  • Prepared performance evaluations for employees
  • Facilitated staff meetings and motivated staff
  • Resolved shipping, display, stock, and vendor issues; placed daily replenishment orders
  • Managed and executed all cash functions (daily deposits, register bleeds, safe counts, change orders); Secured and disbursed paychecks
  • Acted as Manager on Duty

Montclair State University, Montclair, NJ

Administrative Assistant – TheatreFest Program

2002 – 2003

ACHIEVEMENTS: 

  • Innovated cross marketing initiatives with New Jersey Theatre Alliance member theaters
  • Identified and recovered approximately $400 of “missing” funds by verifying expenditures
  • Reduced expenditures for benefit gala by procuring dessert items at cost
  • Increased profits of program book ad sales by designing layouts and eliminating graphic artist fees
  • With 24 hours turnaround, planned and executed a catered, VIP, post show reception in honor of University President
  • Evaluated submitted scripts and managed the selection process logistics for 300 plus entries to the 2003 Regional Playwriting Contest
  • Represented TheatreFest at New Jersey Theatre Alliance meetings

Additional duties:

  • Coordinated audition logistics and served as on site liaison
  • Contributed to the supervision and success of the intern program
  • Planned special events for patrons, interns and staff
  • Researched fundraising and grant opportunities and prepared grant support materials
  • Created and distributed press kits; Arranged press and VIP ticketing requests
  • Supported daily operations and programming

Merrill Lynch, Somerset, NJ

Executive Assistant – HR Services and Support Training

2000 – 2001

ACHIEVEMENTS: 

  • Increased space on shared server three fold by identifying and eliminating duplicate and  outdated files
  • Helped spearhead the transition from handwritten responses to an online survey tool for capturing training course feedback

Additional duties:

  • Provided administrative support to 4 Vice Presidents and 35 Trainers
  • Prepared PowerPoint decks for training course supplement
  • Coordinated logistics of meetings (booked space, media equipment and catering)
  • Scheduled interstate travel
  • Composed correspondence and recorded meeting minutes
  • Liaised with IT staff to resolve departmental concerns
  • Performed tasks to support day-to-day operations (photocopying, supply requests, etc)
  • Trained new temporary employees on day-to-day procedures and tasks
  • Proofread and researched training materials
  • Managed inventory of training materials
  • Answered multi-line phone system

A Current A’Fare Fine Catering, Somerset, NJ

Server

1998 – 2000

  • Served food and beverage
  • Assisted with event setup and event breakdown

George Street Playhouse, New Brunswick, NJ

Development Assistant | Writer | Education and Outreach Intern

January 1998 – December 1999

ACHIEVEMENTS: 

  • Created a database for the Education and Outreach department to track touring theatre bookings that served as a “Rosetta Stone” and directly supported continuity in department revenue when a new education department head, unfamiliar with the theatre and the theatre’s clients, was hired
  • Wrote study guides for students and teachers to encourage post show learning and support the stage performances of the touring theatre
  • Directly supported Special Events Coordinator with event planning and completion
  • Served as a main stage performance audio describer for patrons with visual impairment

Additional duties:

  • Performed interdepartmental tasks to support day-to-day operations and fundraising efforts
  • Answered a 10-line phone system and performed general reception duties
  • Executed Board of Directors correspondence; Compile Board of Directors Meeting packets
  • Facilitated mass mailings for direct appeals and annual reports
  • Updated donor database and recognized donations for tax purposes
  • Processed requests from charities for gift-in-kind tickets
  • Processed donations for special events
  • Proofread grant proposals and compiled support materials for grant submissions and

Norman Staffing, Wayne, NJ

Administrative Assistant for CSC, West Orange, NJ

May – August 1996

  • Performed data entry duties in Excel
  • Generated expense reports for team
  • Performed reception duties
  • Prepared office supply orders
  • Organized files for archives

EDUCATION

Rutgers University – Center for Management Development, New Brunswick, NJ

Mini MBA: Social Media Marketing – June 2012

Mini MBA: Business Essentials – May 2012

 

Rutgers University, New Brunswick, NJ

B.A., Theatre Arts – May 1999

 

COMPUTERS and SOFTWARE

Microsoft Office: Word, Excel, Powerpoint; Apple: Pages, Numbers, Keynote;

WordPress; Mindbody; Photoshop; Workspace; QuickBooks; Quicken; Web Browsers